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Season Pass Credit Request Form

Written by Emily Billings

Updated at October 19th, 2023

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Pass holders who become eligible for a season pass through employment or eligible dependent status may be eligible for a partial or full refund. Staff, Volunteers, and dependents may have more than one active pass if they choose; this process is only required if a refund is desired. Please allow 7 business days to process your request. Questions can be directed to seasonpass@killington.com . This policy is subject to change.

This process will cancel your current season pass as well as all perks, vouchers, and discounts associated with the pass; including Ikon Base passes. If you do not qualify for a credit, your purchased pass will not be cancelled.

Staff and dependents will receive a refund for their purchased passes in accordance with the schedule below: 
             
Winter Only Season Pass Credits:

  • An unused pass (gondola rides from the previous summer don’t count as usage) will receive a 100% 
    refund.
  • A used pass will receive a refund less:
    • The cost of an employee friends and family ticket for any days used that were restricted for staff.
      The first 5 days used (other than restricted days) no amount will be deducted from the refund. For 6+ days used, $75.00 per day will be deducted.

All-Seasons Season Pass Credits (Beast365, Pico KA)

Monthly payments will be cancelled beginning the month following the date in which employment begins, and cannot be reinstated. No credits are provided for previous months. If the pass was paid in full, a partial credit will be issued and will be calculated by multiplying the monthly payment amount by the number of months remaining on the pass.

Summer Pass Credits

  • An unused pass will receive a 100% refund.
  • A used pass will receive a refund less:
    • The first 5 days used, no amount will be deducted from the refund. For 6+ days used, 50% of the value of use per day will be deducted. (50% per greens fee, mountain bike lift ticket, scenic gondola ride, adventure center day pass).
       

 

You can find the Season Pass Credit Request Form HERE.

credit request season pass

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